Organizational Behaviour for Hospitality Management
内容简介
This introductory text covers key concepts, themes and current issues in organizational theory and behaviour relating to the hospitality industry. In addition to illustrating the basic principles (organizational design, motivation and leadership) and relating them to hospitality management, the study examines the relevance of contemporary issues to hotels and other hospitality groups. It provides an up-to-date survey of organizational techniques in both the UK and the USA.
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